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Job: Application Support Lead

Active since 13-01-2017 Job category IT - Hardware / Network
Location Crewe Level Professional
Educational level GCSE / A-Level / Highscho... Employment type Permanent contract
Hours 0 Salary -
Do you want to work for a high growth marketing technology company in a fast paced, flexible and social culture?

Why join RedEye’s Application Support team?

• You’ll be working alongside experienced and dedicated colleagues in a dynamic support team.
• We are market leaders, operating in a data driven world. Our cross-channel single customer view is up there with the best.
• We operate a horizontal and open management structure.
As our Application Support Manager, you will oversee the application support team ensuring high levels of performance and availability that meet agreed SLAs are maintained, including the management of dedicated support resources.

The role:

• A hands-on approach to tasks and a desire to take ownership of the application support team.
• Drive pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is achieved for services supported within RedEye.
• You will improve automation and push innovation to improve the efficiency of both the team and core products.
• You will use your advanced level of technical ability to lead and mentor the application support team ranging from team leaders to apprentices.

You will:

• Have experience of working in DevOps and ITIL aligned support environments.
• Lead by example and not afraid to challenge where necessary.
• Have a technical background including experience of Oracle Databases, MySQL, Linux and PHP Have a vision to improve processes and efficiency.
• Have experience working with GIT, Ansible, and Azure.
• Desire to progress your career upwards towards a Senior Management position.
• Ability to communicate ideas in both a technical and a user-friendly language.
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment.


More information
This listing is a full-time job

Job category IT - Hardware / Network
Industry / Industries IT
Region United Kingdom

Contact information

Name RedEye Recruitment